Electronic Brake Controller:

What is an Electric Brake Controller?

This is a device that is connected inside the vehicle. The device communicates to the trailer the necessary amount to apply to the trailer brakes when the vehicles brakes are applied. You can check your vehicles owner manual to determine if your vehicle is equipped with an Electronic Brake Controller.

Is an Electronic Brake Controller required?

Yes. Florid state law (code 316.261) states that any trailer with a gross weight of 3,000 lbs or more must be equipped with brakes and those brakes must be able to be applied by the driver of the tow vehicle from the cab.

What if I don’t have an Electronic Brake Controller?

We highly recommend that the vehicle has a trailer brake installed. We will soon be offering a bluetooth brake controller in the near future for customers who don’t have one already installed. Customer assumes all responsibility if they choose to tow without a brake controller.  

Do i need to adjust my brake controller?

If your vehicle has a brake controller installed, it needs to be adjusted accordingly to prevent trailer tires from locking up and possibly losing control. Adjusting trailer brakes will prevent tire from “Flat spotting” which will be the customers responsibility to buy a new tire. 

Fees, Policies and Requirements:

Is there an age requirement for renting?

Yes. You must be 25 years old to rent our equipment.

Is the security deposit mandatory?

Yes. The deposit is required to secure your rental. The security deposit will be refunded upon return of rental if no damage is found during the return inspection process.

Is insurance required for rentals?

When you rent a trailer from The Trailer Team, it is essential for you to determine whether your personal auto insurance policy provides coverage for towing our rental trailers. Your personal auto insurance serves as the primary insurance during the rental period.

For those whose personal auto insurance does not cover towing, or for renters seeking additional liability protection, The Trailer Team strongly recommends purchasing Supplemental Liability Insurance (SLI) through MBA Insurance. This supplemental coverage is designed to provide liability coverage and can be purchased at approximately $11.00 per day directly from the MBA Insurance website at mbatrailer.com.

The Supplemental Liability Insurance is intended to protect against third-party claims for bodily injury and property damage if you are deemed at fault in an accident while using the rented trailer. This insurance is to protect you from paying damages out of pocket and may provide defense against lawsuits.

Please be aware that the Supplemental Liability Insurance only covers liability and does not cover damage to the rented trailer itself, personal property, or medical expenses of the renter. Coverage for physical damage to the rented trailer may require a separate policy or coverage option.

We highly encourage you to examine the coverage specifics and limitations as outlined by MBA Insurance before purchasing the supplemental insurance. It is your responsibility to choose the insurance option that adequately meets your needs while renting our trailers.

This disclaimer is not legal or insurance advice. Please consult with your insurance agent or a professional advisor to ensure that you understand the scope of trailer towing insurance and to confirm that you are sufficiently covered.

The Trailer Team is not liable for any incidents, damages, or liabilities occurring during the rental period that are not covered by the supplemental insurance or your personal insurance policy.

What is your cancellation policy?

If you need to cancel your rental, you must give us notice of cancellation at least 24 hours prior to your pick-up time. Any cancellations made within 24 hours of your pick-up time will result in your credit card on file being charged 50% of your Total Rental Cost (excluding the security deposit). 

Towing:

What are some useful tips for towing?

-Use a spotter to help when backing a trailer

-Trailers should never be towed more than 65 MPH

– Make sure to raise the jack completely to avoid damage

-Make wider turns at corners and/or curves to accommodate the trailer you are towing

-Check the trailer tire pressure

-During stops, always check the coupler to ensure it is still seated on the hitch ball and in the latched position with latch pin present. Check the trailer connector to ensure it is completely inserted in the 7-way socket. Ensure safety chains are to the vehicle correctly.

Is there restrictions to what I can haul?

Yes. Hauling hazardous materials are not permitted and trailer cannot exceed manufactures GVWR/ payload ( Details listed on trailer description). Feel free to contact us if you have questions regarding specific items.

Are trailers equipped with tie down points?

Yes. Our trailers are equipped with different tie down points to accommodate your hauling needs.

What if I damage a trailer?

Please contact us immediately if damage occurs during your rental. Upon return of your rental, the trailer will go through our return inspection process. If damage has occurred, your security deposit will be held until cost of damage/repairs is discussed and agreed upon.

General:

Where are you located?

We are located at Pompano Beach, FL

Do you deliver?

Yes, for an additional fee based on availability.

What is the delivery fee?

If you need your rental delivered, we provide this service for an additional fee. The fee for deliveries within Loxahatchee is $50.00. Deliveries needed outside of Loxahatchee can be determined upon further discussion.

Is there restrictions as to where I can take the rental?

No. We allow our trailers to be taken anywhere within the United States.

What if I’m running late?

Failure to return the trailer by your scheduled drop-off time will result in a charge for an additional day of rental at the trailer’s daily rental rate. Please give us a call if you are running late.

What if I need to extend my rental?

If you need to extend your rental, please login and extend your rental before the return date and time. Failing to extend your rental during this time will result in another transaction being needed.